Enhancing the digital signature platform

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The client was searching for a reliable partner that would analyze their existing digital signature platform, deliver recommendations for the optimization and improvement and implement enhancements. They wanted to know everything regarding this topic – from the legal aspect of digitally signing a document, to the inspection of the leading existing solutions.

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Design is not just about making things look good; it's about creating meaningful experiences that connect people and ideas.

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The story behind

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Digital signature platform allows you to create an electronic “fingerprint.” By giving users the ability to gather signatures on documents shared electronically, the platform eliminates the need for physical documents to record signatures. One can easily and quickly send documents or messages to anyone, anywhere, at any time. The platform  facilitates the distribution of legally sensitive documents, after all, documents are secured with encryption, and can only be opened by the recipient.

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Platform analysis and discovery

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We have formed a small team of developers to conduct the platform analysis, testing and review of the tech stack. We divided the project into two stages: consulting and audit and enhancements implementation. The client provided our experts with access to their instance for analysis and we also had interview sessions with the administrators and support specialists. It helped us get a clearer picture of the customer’s existing processes and identify areas of improvement.